TERMS OF USE
1. Linked text - For ease of use, we have included automated links ("hyperlinks") in this agreement to text elsewhere on the site. These links are indicated by blue underlined text and your mouse's cursor should change into a hand or other pointer when held over this text. You are obliged to view the relevant parts of the hyperlinked text, which text shall be deemed to form part of this agreement.
2. Sending orders and confirmation of receipt - All information on the site should be treated as an invitation for you to make an offer to purchase ("the order") and we remain entitled to reject any order without giving reasons. An order, once sent to us, cannot be withdrawn unless we agree thereto.
Although our site is set up to confirm receipt of your order ("confirmation"), technical or other problems may delay or prevent such confirmation. If you have not received confirmation from us shortly after sending your order you should contact us immediately. DO NOT re-submit your order as this may lead to a duplicate transaction for which you will remain liable. If you place your order via another site you should ensure that you have received Confirmation from us. Confirmation does not mean that a transaction has been concluded it merely serves to confirm that your order has been received by us. A transaction is only concluded once we have shipped the goods to your specified address on receipt of payment. We reserve the right to verify your identity and to conduct credit checks.
3. Price -. As erroneous or outdated prices could be displayed from time to time, you agree that we cannot be obliged to sell a product at such erroneous price. We reserve the right to discount prices for specific promotions or on-line communities.
4. Payment - Unless otherwise specified you are entitled to make use of any of the payment methods stipulated on the site from time to time. We are not a provider of payment methods and cannot be held liable for the products or services offered by third parties in this regard.
If you cancel your credit card or other online payment after a transaction, you will still remain liable to us to pay the purchase price immediately after such cancellation unless you can prove to our satisfaction, within 10 days of having cancelled payment, that the transaction resulted from fraudulent use of your credit card. If we are satisfied with your explanation we will terminate the transaction, provided that you will reimburse us for the delivery fee and bank charges incurred due to a charge-back. If the bank declines our request for payment from your bank account, we shall be entitled to cancel the transaction.
5. Delivery - Delivery will take place in the areas and according the time periods and prices specified in the delivery policy available on the site from time to time. The delivery periods are given as estimates only and we will not be held liable if the delivery is delayed for whatever reason. Delivery time will be 15 days from order date. All the risks in the product will pass to you when the product is delivered to you but the ownership in the product will only pass to you once you have paid the purchase price for the product.
6. Right of withdrawal - If you qualify as a consumer as defined in the ECT Act, you may cancel the transaction at any time within 8 days of date of receipt of the product and receive a refund of the purchase price paid. To do this, you must inform us in writing and return the products without delay, in the same condition and packaging you received them and at your own cost and risk.
You will, however, not be entitled to exercise the above right of withdrawal in respect of a transaction : (a) for the provision of services if performance has begun, with your consent, before the end of the seven day period referred to above; (b) for the supply of goods or services the price of which is dependent on fluctuations in the financial market which cannot be controlled by us;
7. Returns, refunds and exchanges - Subject to the provisions of clause 6, your return of goods will be governed by the returns, refund and exchange policy made available on the site from time to time. Please note that if you return goods you will still have to pay for the shipping costs.
8. Privacy - Our treatment of your personal information is outlined in our privacy policy available on the site from time to time. Any intentional or negligent breach by us of the provisions of the privacy policy shall be compensated by us to the highest of the direct, actual damages suffered by you as a result of our breach or an amount of R50.00 (fifty Rand), whichever is the lowest.
9. To enjoy full functionality and all the security features available on the site you require the browser and version thereof as specified on the site from time to time. If you do not have the specified browser then you might not enjoy the full functionality or security features made available on the site, in which case you acknowledge and accept that the site may fail to function properly and you accept all risks related to this.
11. Deemed originator - You warrant to us that: all your given details are true and correct; you are legally capable of concluding the transaction and you have read, understood and accepted the terms of this agreement. As it is impossible for us to verify the originator of an instruction, you hereby authorise us to act on any instruction purporting to originate from you, even if it transpires that both of us been defrauded by someone else, unless you have informed us to the contrary prior to us acting on a fraudulent instruction.
12. Access to records - You may request a record of the transaction from us, provided that we shall not be obliged to store such records for longer than 30 days after the transaction.
13. Availability of site - Hydroponic Concepts may, in its sole discretion, at any time suspend or terminate the operation of the site or any of the services provided via the site or advertised on the site, without prior notice to you and without the need to provide you with reasons.
14. Exclusion & limitation of liability - NEITHER Hydroponic Concepts, ITS HOLDING COMPANY, ITS SUBSIDIARIES, ASSOCIATES, AFFILIATES OR THEIR SHAREHOLDERS, CONSULTANTS OR EMPLOYEES WILL BE LIABLE FOR ANY DAMAGES RELATING TO THE USE OF THIS SITE, IRRESPECTIVE OF THE CAUSE OF YOUR LOSS.
15. Intellectual property - Hydroponic Concepts owns or has been licensed to use all the intellectual property rights in all the material on the site which but is not limited to, copyright, trade marks rights in the brands, logos, graphics, photographs, product and price information which is displayed on the site from time to time. You may not use this material for any commercial purposes whatsoever. You may only use such material for using or considering Hydroponic Concepts's products or services. You are allowed to view and download one copy of the material to your computer.
16. Linking to 3rd party sites - Hyperlinks to the websites of other persons or businesses are provided at your own risk. You acknowledge that the websites attached to these hyperlinks are beyond our control and that we do not endorse, warrant or make any representations about the content, products, services, security or reliability of that website.
17. No representations or warranties - The site and the information on the site are provided "as is" and we do not make any express, implied representations or warranties with regard thereto. Without limiting the generality of the foregoing, we disclaim all implied warranties in respect of merchantability or fitness for a particular purpose. Hydroponic Concepts does not warrant that the site or the information on the site: (a) will be error free; (b) will meet any particular criteria of accuracy, completeness or reliability, performance or quality; or (c) will be free of viruses or any other data or code which has the ability to corrupt or adversely affect the operation of your computer, data or network.
18. Right to amend this agreement - We reserve the right to amend these terms and conditions at any time. All amendments to these terms will be posted on the site ("the current version"). Whenever you access the site you will be bound to the current version. You may terminate this agreement by written notice to us if you do not wish to be bound by the current version. Continued use of this site will be deemed to constitute acceptance of the current version. Unless otherwise stated the current version shall supersede and replace all the previous versions of the terms and conditions. A print-out signed by the webmaster responsible for maintaining this site will serve as prima facie proof as to the date of publication and content of the current version.
PRIVACY POLICY
Hydroponic Concepts ("we" or "us) have adopted the following privacy policy which applies to all personal information ("information") collected by us from visitors ("you" or "your") to the website ("the site")
When and how we collect information - Information is collected by specifically requesting it from you, generally this occurs when you register on the site or buy a product online.
Why we collect information - We collect information to ensure that you receive a more customized service, which will add value to your online experience. By doing this we are better equipped to meet your needs by targeting the best and most appropriate products at you.
Use of information collected on the site - We want to help you maintain your privacy on the Internet. We will treat your information in total confidence and will only share your information with our affiliates, investors, alliance partners and agents and will not sell, share or rent this information to any other third-parties. The information which we collect from you may be used for a variety of reasons, such as establishing the general demographics, statistics or market information or to compile a broad profile of visitors who access and transact via the site. Please note that all information is aggregated, therefore no identifiable individual or company information is shared with other parties.
E-Mails of promotions - We may also use the information we collect to be able to better meet your needs by sending you information on new services or products which may be of interest to you. From time to time we will mail you information about us, if you do not wish to receive this e-mail or mail you can opt out by contacting us or e-mailing us with a request to be removed from our mailing list.
When we will disclose information - We may disclose information if required to do so by law or if it is required to protect the safety of our customers or the public, or if we believe that such action is necessary to protect and defend our rights or property, the site or our customers.
Storage of information - Information collected by us via the site is stored in a secure operating environment ,that is not available to the public. In many instances, such as in the case of credit card numbers, the information is encrypted before you conduct your transaction.
Hyperlinks to Third-Party websites - This web-site may contain links to other sites. We are not responsible for the privacy policies adopted by the proprietors of these other sites.
Right to amend this policy - We reserve the right to amend this privacy policy at any time. All amendments to this privacy policy will be posted on the site ("the current version"). Unless otherwise stated the current version shall supersede and replace all the previous versions of the privacy policy. A print-out signed by the webmaster responsible for maintaining this site will serve as prima facie proof as to the date of publication and content of the current version.
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Terms of Use
